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Reading & Craigforth June Newsletter Update


In recent months Capita have continued to look at migrating work from Reading & Craigforth to Mumbai. These ‘feasibility studies’ are currently looking at the work of around 400 employees in Reading & Craigforth. Unite has ongoing concerns about the amount of work moving to Mumbai and the impact this has our members in Reading & Craigforth. We also have growing concerns about the potential impact on customers, certainly in the longer term, if this complex work does migrate. We are raising these issues with Capita but also require members support to do this.

We have informed Capita that these, in our opinion, will be a very difficult migrations and that Mumbai may struggle to deal with this more complex work.

Capita will continue to consult with Unite about these migrations. Our main aims through this process will be to do everything possible to avoid compulsory job losses and to make sure the employees who are impacted are treated with respect and fairness at all times. Unite will fight compulsory job losses with our members support/permission and we will defend our members’ rights. Unite now have an agreed set of principles with Capita, in Reading, which mean that employees should be able to express a preference and be redeployed into suitable alternative roles. So far this has been reasonably successful – for the most recent migration all employees were redeployed. However Unite will strongly challenge further migrations that lead to job losses.